Need Help Choosing the Right Support Surface?

Consult your wound care nurse, senior nursing staff, medical and/or allied health professional or contact Carilex Medical ANZ Pty Ltd
1300 732 004
Contact Us

Factors to Consider when Choosing a Support Surface
  • Surface Safe Working Load and/or User Weight
  • User Pressure Ulcer Risk (to be completed by a wound care professional)
  • User Waterlow Scale (to be completed by a wound care professional)
  • Preference for Overlay or Mattress Replacement
  • Surface size required – Single or King Single
  • What is the priority – comfort or pressure care
  • Do they need a protective foam underlay for their mattress (are they at risk of power outages?)
  • What is the budget?
  • Do they need extra nursing features:
    Panel Lock (useful in dementia facilities or where residents/visitors may tamper with pump settings)
    Max Inflate (ideal for transferring in/out of bed, allied health therapy)
  • Any other issues/concerns?

Want more information?
Download our latest Product Brochure

Glossary of terms used on our website

We recommend the following websites:
Carilex
National Pressure Ulcer Advisory
Waterlow Scale
Wounds Australia

Our Support Surfaces
WARRANTY
1 year Warranty - Coziny Plus Range, Cari Chair Range and all Bariatric Systems.
2 year Limited Warranty - on most mattresses and control units

For more detailed warranty, pressure mapping information and staff training, please contact us at Carilex Medical ANZ or refer to our corporate website www.carilexmedical.com

Service & Repairs
Carilex Medical products benefit from annual preventative maintenance. Please contact us to find your local Carilex Service Agent.

For information on Carilex air mattress/cushion setup, troubleshooting and cleaning, please refer to the product user manual. Please contact us if you would like an electronic version.